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FAQs

FAQs

Here at Fit-Tech we have created this FAQ Page to make sure that we have an answer to any question or query you may have. If your question isn't answered below then please do not hesitate to get in touch. 

 

What About Product Quality?

These products have been tried and tested over time with our own clients and they have loved them! The quality is high and we believe in these products so we decided we wanted to offer them to the wider public to allow all individuals to reach their fitness goals.

I'm afraid to pay online, is it safe?

Yes it is 100% safe, we use third party payment processors which uses the latest software and safety measures, you can also pay through Paypal. This is a confirmed secure site as we use SSL protocol, this means that all data and information is secured, this is shown from the padlock next to the URL.

What About Refunds/Replacements?

We offer refunds and replacements up to a period of 30 days, in the unlikely event that there is a fault with the product we will usually require a video of your issue with the product and then one of our team will examine this and send your replacement product straight away. Refunds will usually take 3-5 working days after confirmation but this is dependent on your bank. For more information please visit our Refunds Page 

Where Do You Deliver To?

We are a UK based fitness accessories brand but we offer shipping worldwide!

How Long Does Delivery Take?

UK orders should arrive in 7 working days, some orders may take a maximum of 10 working days but most orders should arrive before then but please check product descriptions as various products have different delivery times.
For overseas orders it may take up to 3 weeks however, most orders should arrive before then.

What Else Do Fit-Tech Offer?

We currently offer our fitness accessories shown on site but we are looking to grow our collection further. All of our products are quality checked before they are sent out for delivery, we pride ourselves on our ability to offer high-quality fitness products. Since we are owned and run by a group of Personal Trainers we are also looking into offering bespoke training programs to suit all individuals. This may be those who are looking to take their training to the next level, who are just looking to get in shape whether that is lose weight, gain muscle or maintain or for those who want to have a change to their regular routine, if you are interested in this then please do not hesitate to contact the team.

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